FAQs
A list of the most commonly asked questions from the tootoot family
14 articles in this collection
Written by Cam Carstairs and Laura Calveley
Written by Cam Carstairs and Laura Calveley
What should I do if I forget my administrator login?
Written by Cam Carstairs
Updated over a week ago
Updated over a week ago
What should I do if I forget my mentor login?
Written by Cam Carstairs
Updated over a week ago
Updated over a week ago
Can I remove a mentor account?
Administrators can deactivate any account on their school's tootoot.
Written by Cam Carstairs
Updated over a week ago
Updated over a week ago
What if I launch to students/parents and no-one uses it?
Written by Cam Carstairs
Updated over a week ago
Updated over a week ago
What if a parent/guardian says something inappropriate?
Written by Cam Carstairs
Updated over a week ago
Updated over a week ago
Do I need to introduce tootoot to parents/guardians?
Written by Cam Carstairs
Updated over a week ago
Updated over a week ago
I've launched to students and distributed logins. Now what?
Written by Cam Carstairs
Updated over a week ago
Updated over a week ago
How do I change a student's password?
Log in as administrator to generate a new password for a student
Written by Cam Carstairs
Updated over a week ago
Updated over a week ago
How can I see a list of all students?
Log in as administrator to access a list of all student accounts on your school's tootoot
Written by Cam Carstairs
Updated over a week ago
Updated over a week ago
How to close a case
Written by Laura Calveley
Updated over a week ago
Updated over a week ago
What happens over a weekend or half-term when my staff members and I are not at school?
Written by Laura Calveley
Updated over a week ago
Updated over a week ago
What is the difference between a mentor and an admin account?
Written by Laura Calveley
Updated over a week ago
Updated over a week ago
What is the difference between cases and incidents?
Written by Laura Calveley
Updated over a week ago
Updated over a week ago
Where can I find the students' logins?
Written by Laura Calveley
Updated over a week ago
Updated over a week ago