FAQs

A list of the most commonly asked questions from the tootoot family

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14 articles in this collection
Written by Cam Carstairs and Laura Calveley

What should I do if I forget my administrator login?

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Written by Cam Carstairs
Updated over a week ago

What should I do if I forget my mentor login?

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Written by Cam Carstairs
Updated over a week ago

Can I remove a mentor account?

Administrators can deactivate any account on their school's tootoot.
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Written by Cam Carstairs
Updated over a week ago

What if I launch to students/parents and no-one uses it?

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Written by Cam Carstairs
Updated over a week ago

What if a parent/guardian says something inappropriate?

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Written by Cam Carstairs
Updated over a week ago

Do I need to introduce tootoot to parents/guardians?

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Written by Cam Carstairs
Updated over a week ago

I've launched to students and distributed logins. Now what?

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Written by Cam Carstairs
Updated over a week ago

How do I change a student's password?

Log in as administrator to generate a new password for a student
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Written by Cam Carstairs
Updated over a week ago

How can I see a list of all students?

Log in as administrator to access a list of all student accounts on your school's tootoot
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Written by Cam Carstairs
Updated over a week ago

How to close a case

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Written by Laura Calveley
Updated over a week ago

What happens over a weekend or half-term when my staff members and I are not at school?

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Written by Laura Calveley
Updated over a week ago

What is the difference between a mentor and an admin account?

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Written by Laura Calveley
Updated over a week ago

What is the difference between cases and incidents?

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Written by Laura Calveley
Updated over a week ago

Where can I find the students' logins?

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Written by Laura Calveley
Updated over a week ago