Articles on: FAQs

What if a parent/guardian says something inappropriate?

How you deal with this situation is at the discretion of the school. It is within your power to deactivate any parent accounts that continue to abuse your staff or use the platform inappropriately.

We recommend you always inform the Head Teacher if this occurs and take the appropriate actions.

Remember you can put restrictions on which members of staff see particular cases by implementing permission levels on your mentor accounts. Click here to learn more about this.

Updated on: 23/12/2024

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