Articles on: Key features explained

How to search for cases and incidents

Note: You can only search for cases/incidents using an admin account.

All open and resolved cases are stored on the admin level. To access them, all you need to do is:

Log into your admin account

Click on the cases/incidents tab

Filter your search to your suited criteria and click search



Using this feature you can:

· Search for just cases, just incidents, or both!

· Select a category if you would like to focus on a particular area of concern.

· Filter the dates so you can run comparisons weekly, termly or yearly.

Updated on: 17/12/2024

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