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FAQs
A list of the most commonly asked questions from the tootoot family
What should I do if I forget my administrator login?
What should I do if I forget my mentor login?
Can I remove a mentor account?
What if I launch to students/parents and no-one uses it?
What if a parent/guardian says something inappropriate?
Do I need to introduce tootoot to parents/guardians?
I've launched to students and distributed logins. Now what?
How do I change a student's password?
How can I see a list of all students?
How to close a case
What happens over a weekend or half-term when my staff members and I are not at school?
What is the difference between a mentor and an admin account?
What is the difference between cases and incidents?
Where can I find the students' logins?
Our subscription is being cancelled - how can I export my data?